All-in-one travel platform managing the whole plan

Timeline
Sep 2017 - Feb 2018
Role
Led project(UI/UX)
Contribution: 100%
Team
LINE B2B Business
2 PMs
2 Engineers(iOS, And, Web)
Platform
Mobile
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About Service

LINE Travel is designed to help users to find out flight tickets and accommodations. It is easy to go over a number of deals at a time, as various travel agencies are involved in this service. Users can also reach what they are looking for with a few clicks. As the sole designer in this project, I was responsible for designing UI/UX and building brand image while collaborating with the BX team for the initial launch.
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As a brand-new service in the travel business, we embarked on building everything from brand identity to UI/UX, which marked the third service launch within our e-commerce business
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Project Goal

By creating another touchpoint for users, LINE can accelerate the e-commerce
LINE Travel aims to enable users to plan trips seamlessly within LINE by sending them messages from the LINE Travel Official Account about trip recommendations and trending topics featured on travel TV shows, allowing them to use LINE to search for and compare prices of flight tickets and hotels, and enabling them to find the best deals for their trip. By creating another touchpoint between users and businesses, LINE has been providing a unique and seamless shopping experience to users.

Home Layout Design

Capture attention instantly with priority information in the initial view
With the main function of searching for flights and hotels, various categories are displayed, such as the Hot Deal of the Month, popular areas, and recommended travel agencies which give opportunities for users to receive LINE Points. This layout clearly helps users to understand the entire content of the service.
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Conceptual Design Iteration

Iterative design refinement to align with brand identity and ensure easy to use layout
Each iteration involved refining and adjusting elements to create a cohesive and visually appealing design that resonates with the established brand identity. Simultaneously, I focused on optimizing the layout for user-friendliness, considering ease of navigation and comprehension. This iterative approach allowed for continuous improvement, addressing any inconsistencies and refining the design.
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Key value
As a brand-new service, providing various categories in one place for users not to feel tedious is a key value and mak them stay longer in the service

Home Page

Crafting an informative main page for seamless user navigation
This is the main page that users encounter at the very first moment of using the service. Since it was a page that can affect page view rate, this page was designed in a well-organized layout while catching the user's attention. And it helps users not to be confused when they are navigating.
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Booking experience

Consistent experience on booking flight
Users are able to search for flights they’re looking for.  This leads users to smooth search experiences with consistent visual tone and manner throughout the entire UI flow, which is the main point of this design.
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Booking experience

Consistent experience on booking hotel
Users are able to search for hotels they’re looking for.  Booking hotel UI aims for easy accessibility, just as the booking flight UI does. Essential information is illustrated in a compact module and price comparisons are provided in accordion form.
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